30-days trial. Free returns.
Experience the unmatched protection of our mats with a risk-free one-month trial. We're committed to your satisfaction with our 100% Customer Satisfaction Guarantee — if you're not happy, we'll replace or refund your purchase, no questions asked.
Our expert customer service team is here to make your experience seamless, handling everything with efficiency and care. If you have any questions or need assistance, we're ready to help every step of the way.
Try your mat for 30 days and feel the difference. If it's not for you, return it hassle-free. For more information, visit our Refund Policy page or contact our Customer Service.
Find your mat or get your money back
How it works
1. CLAIM YOUR RETURN
UK customers can register their return via the returns portal. European customers can ask our customer service team for a pre-paid return label.
2. FILL YOUR ZIP CODE AND ORDER NUMBER
and return your order in a few steps! Your return is prepaid and completely free.
3. GET YOUR REFUND
We will refund you 100% as soon as we have received the mat. The refund should appear in your account within 14 working days.
QUESTIONS? NEED HELP?
Real Support, Real Guarantee.
At WaterHog, your satisfaction is our priority. If you ever have a problem with your mat, our friendly customer service team is here to help—no bots, just real people who care. We stand by our products with a 100% satisfaction guarantee, so you can shop with confidence. Just reach out, and we’ll make it right.
Made in Europe
Satisfaction Guarantee
100% Recycled PET Yarn
